An insider’s view of what doomed Nortel

My book was recently covered by the Toronto Globe, what a great and inspiring article.

When Tim Dempsey applied in 1984 to become a technical librarian in North Carolina for a subsidiary of Nortel Networks, it took 31/2 months to hear back. Then came the urgent request that he be available for an interview in two days – and start working, if selected, within two weeks. When he indicated that he needed to give a month’s notice to his existing employer, his new boss was outraged. Mr. Dempsey observes in his memoir, No Fear: “No activity for three months, then near panic because he was late. I didn’t know how prevalent this behaviour would be.”

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